Receivable Efficiency Lead

Company: Sprague Pest Solutions
Location: Tacoma
Posted on: April 1, 2025

Job Description:

Description:Are you a proactive problem-solver with a passion for financial success? Do you thrive in a leadership role where you can drive continuous improvement and optimize cash flow? If so, you should consider joining Sprague Pest Solutions as a Receivable Efficiency Lead!What You'll Do:Record Financial Information: Verify client billing, set up ACH and EFT, and ensure data accuracy. You'll also receive payments and post them to customer accounts promptly and accurately.Report on Payment Volumes: Develop and provide monthly reports on payment types and volumes. You'll help our leaders manage working capital and keep unapplied cash receipts to a minimum.Manage Client Relationships: Work with key customer contacts and our Sales and Operations teams to set up client accounts for billing success. You'll also collect overdue accounts, correct billing discrepancies, and discuss debt repayment strategies.Credit Risk Management: Monitor delinquent accounts and take action when necessary, including notifying credit departments and preparing account records for legal action if needed.Administrative Tasks: Handle postal and electronic correspondence, perform data entry, and respond to support requests from clients, attorneys, financial institutions, vendors, and internal teams.Process Improvement: Document current processes and suggest improvements. You'll look for opportunities to automate tasks and analyze trends to optimize our accounts receivable practices.What we do at Sprague:Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.What you'll get working here:Salary: $79,000-85,000 annually to start (depending on qualifications), plus annual performance incentivesPride in your work and the Sprague missionA supportive team environment based on family valuesUnlimited growth opportunities, with continuing education and leadership trainingBenefits:Health, Vision, Dental Insurance within 30 days of hire401K after 1 year, with 100% match up to 3% plus 50% match up to 6%Paid time off: Personal time available day 1, holiday and vacation time after 90 daysChildcare assistance and college savings planDetailed Job Description: Position Summary:The primary responsibility of the Accounts Receivable Enthusiast is to support the processing of incoming payments, maintain accurate accounting records, and assist in fostering relationships with clients and internal teams. This role is essential in helping to manage the company's cash flow and client relationships by handling accounts receivable tasks with attention to detail and a proactive approach.Essential Functions:- Record Financial Information:o Verify client billing, ACH, and EFT set up, VMS entries, and data accuracyo Receive payments and post remittance to customer accounts, timely and with accuracyo Maintain accurate records of customers' financial and collection effortso Assist with reporting on invoicing and accounts receivable volumes, trends, risks, and opportunitieso Collaborate with operations and the Home Office team to support the cash collection process- Report on Payment Volumes by Type:o Work with key customer contacts and internal teams to set up client accounts for billing successo Maintain unapplied cash receipt volume to an acceptable levelo Assist in providing insights on efficient methods for cash receipt as business processes and economic conditions evolve- Client Financial Relationship Management:o Work with key customer contacts, Sales and Operations teams to set client accounts up for billing successo Work with clients to collect on overdue accounts, correct billing discrepancies, discuss strategies for debt repaymento Support the development and implementation of a lien process for certain clients- Credit Risk Management:o Monitor and proactively address delinquent customer accountso Notify credit departments, order equipment repossession or service disconnection, and prepare account records to attorneys when customers fail to respond to collection attempts- Administrative Functions:o Receive and distribute postal and electronic correspondence to the appropriate support teamso Respond promptly to requests for support from clients, attorneys, financial institutions, vendors, and internal stakeholderso Perform data entry and correction on client accounts, accounting systems, and internal data sources - Process Improvement:o Document the current accounts receivable cash application process and suggest improvementso Seek opportunities to automate or improve routine taskso Analyze trends to identify process or policy changes to optimize AR practices, client billing, and company cash flow - Other duties as assignedRequirements:Must Haves:HS diploma or equivalent2+ years' experience in accounts receivable, customer service, or financial reporting roleAttention to detail and ability to recognize and correct errors and inconsistenciesProficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), billing systems, and web-based portals; ability to learn new software quicklyAbility to:Navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and valuesSet priorities and manage time to accomplish work goals according to quality standards and deadlinesAdapt quickly and work effectively in a fast-paced office environmentPerform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriateUse independent judgment to handle customer issues efficientlyPass background screening requirements, including identity, education, credit, and criminal history checksNice to Haves:Associate's degree in Accounting, Finance, Business Management, or related fieldsExperience automating accounting and finance activitiesExperience working in Sage, QuickBooks, SAP, Oracle, or other ERP or CRM programsDetailed Job Requirements:Associate's degree in Accounting, Finance, Business Management, or related fields preferred, HS diploma or equivalent required2+ years' experience in accounts receivable, customer service, or financial reporting roleCommunicate effectively verbally and in writing with customers, peers, and managersNavigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and valuesSet priorities and manage time to accomplish work goals according to quality standards and deadlinesAdapt quickly and work effectively in a fast-paced office environmentPerform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriateUse independent judgment to handle customer issues efficientlyAttention to detail and ability to recognize and correct errors and inconsistenciesProficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), billing systems, and web-based portals; ability to learn new software quicklyAbility to pass background screening requirements, including identity, education, credit, and criminal history checksPreferred Qualifications:- Knowledge of accounting principles and practices- Certifications in accounting, finance, risk management, or process improvementPhysical Requirements:Long periods of stationary work, working on a computer, moving between various work areas, going up and down stairs, talking on the phone, working with office/computer equipment, and sitting at desk or table while listening, talking and taking notes.Disclaimer:W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.Equal Employment Opportunity:Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.Compensation details: 79000-85000 Yearly SalaryPI786c885da53f-25660-37182111

Keywords: Sprague Pest Solutions, Tacoma , Receivable Efficiency Lead, Other , Tacoma, Washington