MOBILE DEVICE ADMINISTRATOR 1

Company: University of Washington
Location: Seattle
Posted on: October 30, 2024

Job Description:

If you are using a screen reader and experience any difficulty accessing our web pages, please call 206-543-2544 or email UWHires and we will be happy to assist you. jump to content Job Location: Remote/Hybrid, UW Medical Center - Montlake Job Location Detail: HYBRID - 3 days/week onsite. Primary work location is in Seattle, WA at UW Medical Center - Montlake, but expected to work at any of our sites that have deployed mobile phones Posting Date: 10/22/2024 Closing Info: Open Until Filled Other Compensation: Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here. UW MEDICINE IT SERVICES has an outstanding job opportunity for a Mobile Device Administrator 1 position.


WORK SCHEDULE

• 100% FTE - 40 hours per week
  
• Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 07:00 - 16:00 (PST), Monday-Friday
  
  DEPARTMENT DESCRIPTION
  UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
  
  
  POSITION HIGHLIGHTS
  
• Hybrid opportunity - 3 days/week onsite
  
• Values-based work environment
  
• Active departmental Equity, Diversity, and Inclusion Committee
  
• 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
  
• 100% matching, 100% immediately vesting 403(b)
  
  PRIMARY JOB RESPONSIBILITIES
  
• Use standard to intermediate level centralized tools and technologies resulting in innovative mobile device solutions used by internal and external technical teams
  
• Ensuring the efficient delivery of mobile device technologies supporting clinical, financial, research, and administrative workflow
  
• Areas of responsibility include, but are not limited to standard to intermediate level
  providing customer support to end users to ensure highly available, highly secure, highly reliable, easy to use, mobile device service
  
• Gathering customer requirements, deploying new mobile device solutions, and communicating supporting resources
  
• Preparing, delivering, and maintaining mobile devices for users and assigning users to user groups
  
• Resolving standard to intermediate level application performance and interface issues
  
• Promoting the implementation of ITS strategy, focusing on standard technologies and providing the user community (including remote affiliates) with well-supported services and tools consistent with the standards and guidelines within UW Medicine
  
• Providing standard application access and security activities
  
• Identifying needs, performing standard to intermediate level technical analysis on client systems
  
• Participating in the on-call schedule in support of a 24-hour/7-day production environment
  
• Working with departmental IT staff to train users and clients in Medical Center standard systems
  
• Providing secondary support in project coordination
  
  REQUIREMENTS
  
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience
  
• 2+ years of technology experience should include:
  
• 2+ years of progressively responsible experience with systems analysis, installation, configuration, maintenance, and troubleshooting of mobile devices, system software, and applications in support of end user computing devices
  
• 2+ years' experience with systems administration, troubleshooting, and production support
  
• Some experience with MDM systems administration
  
• Some experience with virtual end devices and applications
  
• Understanding of Active Directory architecture
  
• Familiarity with project management skills
  
• Experience in supporting the Microsoft suite of application software
  
• Knowledge of local and Wi-Fi networks technologies
  
• Some experience working with hardware and software vendors
  
• Familiarity with large scale, complex systems
  
• Demonstrated experience working with teams in the deployment and support of applications
  
• Demonstrated communication skills and ability to work with personnel of various levels of technical background
  
  ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
  UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
  
  All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
  
  Become part of our team. Join our mission to make life healthier for everyone in our community. Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .
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Keywords: University of Washington, Tacoma , MOBILE DEVICE ADMINISTRATOR 1, IT / Software / Systems , Seattle, Washington