Bilingual Case Manager - Foster Care Services
Company: Friends of Youth
Location: Seattle
Posted on: November 14, 2024
Job Description:
The Bilingual Case Manager for Residential and Foster Care
Services plays a crucial role in providing culturally appropriate
case management services aimed at the safe return and reunification
of unaccompanied adolescents in care. They work closely with the
Division of Unaccompanied Children Operations (DUCO) to oversee
intake and transition processes, ensuring legal representation is
secured when necessary. Additionally, they handle intake and exit
paperwork, coordinate case planning and transportation, and
facilitate translation services as needed. Serving as a liaison
between youth, their families, and their countries of origin, the
Case Manager strives to maintain, establish, and nurture
connections that support potential reunification efforts. They
engage directly with youth weekly to assess placement needs and
ensure smooth transitions, documenting all interactions and service
transitions.Schedule: Monday through Friday 9:00AM to 5:30PMREPORTS
TO: Supervisor of Foster Care Services
ESSENTIAL DUTIES
Key Responsibilities
A. Monitoring
- Maintain an assigned caseload of unaccompanied adolescents in
foster care.
- Meet weekly with Supervisor to elevate questions, concerns and
progress towards youth's goals and reunification progress.
- Plan for successful transition of youth, involving family,
sponsors, community resources, and other supports.
- Assist in the rotation of the emergency crisis phone and
respond as needed.
- Minimize program vacancies by timely placement of appropriately
screened clients. B. Administration
- - - - -Organize and submit all required reports on various
databases including intake and exit paperwork, assessment and
service plans, trafficking and cognitive screens, authorization for
placement, family reunification packet/sponsor background checks,
and case management notes.
- - - - -Participate a minimum of one hour per week in group
supervision with other foster care employee members.
- - - - -Attend agency or professional seminars, training, or
conferences to increase professional knowledge.
- - - - -Follow all Washington Administrative Codes, Department
of Children, Youth and Families policy and procedures, Office of
Refugee Resettlement Policies and Procedures, and Council on
Accreditation guidelines.
- - - - -Interpret the program to individuals, groups, and
organizations when requested.
- - - - -Support the onboarding of new employees, by providing
assistance and guidance as needed to ensure smooth transitions
within the program. - - - - - - - -C. Client Services
- Maintain direct contact with each assigned client and have at
least one documented, scheduled weekly meeting with each client to
discuss reunification options.
- Collaborate with the Mental Health Therapist in the development
of culturally and developmentally appropriate treatment plans and
treatment outcome goals for each youth.
- - - - -Assist foster parents in their role as primary life
skills educators.
- - - - -Collaborate and facilitate quarterly treatment service
plans, goals, modalities, and individualized approaches for each
youth on their caseload.
- - - - -Contact and develop community resources to support
youth's treatment plans, goals, and discharge planning.
- - - - -Establish aftercare treatment plans for all youth on
caseload and monitor and implement these aftercare plans.
- - - - -Ensure completion of timely assessments as
contracted.
- - - - -Maintain case notes as required, including documentation
of all medical, dental, and treatment sessions and updated in the
UC Portal where applicable.
- - - - -Disseminate and implement agency policies.
- - - - -Support MHT treatment methods that incorporate agency
goals, policies, and procedures.
- - - - -Assist foster parents in providing transportation of
youth to appointments, community resources, and meetings.
- - - - -Provide support to and collaborate with foster care team
to carry out services to youth in the program.
- - - - -Assist in and attend, foster family monthly support
meetings and other activities that may be scheduled. JOB
REQUIREMENTSA. Education and Experience
- Bilingual in English/Spanish
- Bachelor's degree in behavioral sciences, human services, or
social service fields.
- 3 years of progressive employment experience in the
aforementioned fields is preferred.
- Child welfare, DUCO, and/or case management experience is
strongly preferred. B. Additional Requirements
- Must be 21 years of age or older.
- Must satisfactorily pass criminal history check
- Must satisfactorily pass tuberculosis (TB) test.
- Complete a de-escalation and restraint training within the
first 45 days of employment to be eligible to be involved in the
restraint of a youth if necessary.
- Must have reliable transportation and a valid Washington State
driver's license (or be able to obtain one by date of
employment).
- Employees and volunteers who operate their own or Friends of
Youth vehicles on Friends of Youth business, must have a safe
driving record as defined by Friends of Youth.
- Employees and volunteers who operate their own vehicle(s) on
Friends of Youth business must carry auto liability insurance that
complies with the requirements of Friends of Youth.
- Must successfully complete the following health certification
requirements within 30 days of employment: CPR, First Aid and
Bloodborne Pathogens.
- Proof of the following vaccinations is required: First two
doses of COVID-19, influenza (during flu season), Varicella (two
doses or titers indicating immunity), MMR (two doses or titers
indicating immunity). Tdap (one dose).C. Knowledge, Skills, and
Abilities
- Able to engage with diverse populations in a culturally
responsive manner.
- Demonstrate a commitment to the values of diversity, equity,
and inclusion by honoring and celebrating diverse characteristics
and expressions of personal identity.
- Strong commitment to Friends of Youth's mission, vision, and
values.
- Knowledge of various mental health treatment modalities,
de-escalation, and Dialectical Behavior Therapy (DBT) skills.
- Strong organizational ability.
- Excellent verbal and written communication skills.
- Working knowledge of the principles of trauma informed care,
positive youth development, and harm reduction within culturally
appropriate frameworks.
- Knowledge of Council on Accreditation (COA) and Washington
Administrative Code (WAC) for Foster Homes preferred.
- Able to adapt and respond to change effectively; proactively
seek opportunities supportive of change.
- Able to identify challenges and formulate and implement
solutions, utilizing the expertise and input of others.
- Ability to be flexible and responsive to the needs of youth in
care and employees.
- When on-call, must be able to respond in person, as needed, and
address emergent and safety concerns within a reasonable amount of
time 24 hours a day.
- High integrity when dealing with restricted, and/or
confidential information.
- Ability to accurately maintain and produce files, records,
logs, and reports.
- Ability to maintain professional boundaries with clients while
building trust and respect.
- Cultivate an atmosphere of inclusivity and respect for
everyone.
- Ability to develop and maintain community resources.
- Ability to work occasional evenings and weekends required. We
offer:
- Generous time off including 15 vacation days per year, paid
sick leave, 11 paid holidays, 2 social justice leave days per year
for full-time employees
- Health insurance package including medical, dental, vision,
24/7 access to telehealth, long term disability and life
insurance
- Retirement plan with match
- Transgender Health Benefits
Friends of Youth is committed to equity and creating a diverse and
inclusive work environment as an equal opportunity employer. We
welcome, honor, and celebrate our clients, colleagues, and
communities' diverse identities and cultures. For more information,
hr@friendsofyouth.org.
Compensation details: 26-32.5 Hourly Wage
PIb850ca3cae35-37248-36024630
Keywords: Friends of Youth, Tacoma , Bilingual Case Manager - Foster Care Services, Other , Seattle, Washington
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